FAQ
Frequently asked questions
Everything you want to know before booking.
General
How fast will I get a quote?
Within 24 hours of your request. Tell us your date, location, number of guests and the services you need for the most accurate proposal.
Can I book several services together?
Yes, that’s what we do best. Combine planning, equipment, DJs, staff, livestream and content in one package with one point of contact.
Where are you based?
In Dilbeek and Mechelen, Belgium. We work on events across Belgium and abroad.
How big can my event be?
Our equipment covers events of up to 5,000 attendees, from intimate private parties to festivals.
Are last-minute bookings possible?
Often, yes, depending on availability. Last-minute requests come with an extra fee; for equipment rentals booked less than 24 hours ahead, that’s 20%.
Event planning
What types of events do you plan?
We plan a wide range of events including corporate events, private parties, public festivals, weddings, birthday parties, anniversaries and more.
How early should I book your event planning services?
We recommend booking at least 1 to 3 weeks in advance to ensure availability and enough planning time.
Are last-minute requests possible?
Yes. Last-minute requests are possible but may come with additional costs for expedited planning and coordination.
Can you help with venue selection?
Yes. We help you choose a venue and have our own portfolio of venues we recommend.
What is included in your event planning service?
A-to-Z coordination of your event, including specifics such as venue selection, gear, logistics and staffing.
Do you provide consulting for events?
Yes, we offer consulting to help you plan and run your event seamlessly.
Rental
What types of equipment do you offer for rental?
Sound systems, lighting rigs, staging, DJ gear and audiovisual equipment, with brands like JBL, Pioneer and RCF.
Do you provide setup and technical support?
Yes. Our technicians install everything correctly and keep it running throughout your event.
How far in advance should we book?
We recommend 2–4 weeks in advance, especially for large events or peak season. Requests made less than 24 hours before the booking are charged an extra 20%.
Can we rent equipment for multi-day events?
Yes, we offer single-day, multi-day and long-term rentals.
What happens if equipment malfunctions during the event?
Equipment is tested in front of you beforehand. When delivery and pick-up are booked, our team can support you during the event, and we keep backup equipment on hand.
Do you offer delivery and pickup?
Yes, delivery and pickup are part of our rental packages, coordinated with you for timely setup.
Livestream
What types of events can you livestream?
Conferences, product launches, concerts, weddings and festivals, from small private events to large public ones.
What platforms do you stream to?
Any major platform, including YouTube, Facebook and Twitch, as well as private streaming platforms.
What’s included in your livestreaming service?
Multi-camera setups, professional audio, real-time switching and HD streaming, plus testing and technical support throughout the event.
How do you prevent technical issues?
We test thoroughly before the event, keep backup equipment on hand and monitor the stream the whole time.
Can you handle multi-location livestreams?
Yes, we can sync feeds from different places into a single stream. Ideal for conferences with international speakers.
Do you provide post-event analytics?
Yes: viewer engagement, watch time and geographic data to measure success and plan your next event.
Photo & video
What types of events do you cover?
Corporate functions, concerts, private parties, festivals and brand activations. We adapt our style to each event’s tone.
Do you offer photo and video together?
Yes, combined packages capture both still moments and dynamic footage for a complete visual record.
Can you create promotional videos before the event?
Absolutely. Pre-event promo videos build anticipation and work great for social media.
How soon will we receive the photos and videos?
Photos typically within 1–2 weeks, videos within 2–3 weeks. Faster turnaround can be arranged.
Do you provide editing?
Yes, every package includes professional editing, ready for social media, web or presentations.
Can we request specific shots or angles?
Absolutely. We work with you beforehand to capture every key moment and angle that matters to you.
DJ services
What genres do your DJs specialise in?
From EDM, house and techno to pop, hip-hop and classics. The playlist is tailored to your event and audience.
Do your DJs bring their own equipment?
Yes, they come fully equipped with professional DJ gear, sound and lighting if needed.
Can we provide a specific playlist?
Absolutely. Share your song preferences in advance; our DJs can also take requests from the audience.
How far in advance should we book a DJ?
At least 4–6 weeks ahead, especially in busy seasons.
Do you offer lighting and sound with DJ services?
Yes, our packages can include DJ, lighting, sound and staging for the perfect atmosphere.
Can your DJs handle different types of events?
Yes: corporate parties, festivals, weddings and private functions. We match the DJ to the event.
Brand activation
What branding and merchandise do you offer?
Event logos, signage, banners and merchandise such as T-shirts, caps and promotional items, all matched to your theme.
Can you design custom event branding?
Yes, our in-house design team creates branding concepts that reflect your event’s vision and your brand identity.
How early should we start on merchandise?
At least 6–8 weeks before your event, to allow time for design, production and delivery.
Do you offer sustainable merchandise?
Yes, we offer eco-friendly options made from sustainable materials.
Can you handle on-site branding?
Yes, including signage setup and distributing branded materials during the event.
Do you offer merchandise for attendees?
Yes: swag bags, apparel and promotional items that extend your brand’s reach.
Staffing
What types of staff do you provide?
Bartenders, wait staff, technical crew, stagehands, security and event coordinators, all experienced and professional.
How do you prepare the staff?
Every staff member gets an event-specific training and briefing on their role, the schedule and any special requirements.
Can we request specific roles?
Yes, tell us the roles and numbers you need and we tailor the team to your event.
How far in advance should we book?
2–4 weeks ahead, especially for large events.
Can you staff last-minute events?
Yes, depending on availability. Contact us as soon as possible; last-minute requests carry an extra fee.
Do you staff multi-day events?
Yes, including festivals like Les Ardentes, Rock Werchter and Dour, and conferences at the European Parliament and universities.
